Samsung Electronics Co. will soon announce a worldwide recall of its latest released Galaxy Note 7 due to faulty batteries.
Reports from Wednesday suggests of the smartphone's exploding batteries which are en route to customers. The smartphone company first announced the postponement of the shipment for quality control and will give feedback after figuring out the smartphone's issue, Scoop Everyday reported. Samsung will reveal the results of its inspection and on how to deal with the concern as soon as this weekend.
"In response to questions on Galaxy Note7, we are conducting a thorough inspection with our partners. We will share the findings as soon as possible," Samsung said in a statement. "Samsung is fully committed to providing the highest quality products to our consumers."
The take back comes at a disparaging time for the world's biggest phone maker since it would be just a week before rival company, Apple Inc. will announce its new iPhone models at its annual September event. The company considers the incident ironic since Samsung has very high expectations that the new smartphone will generate high sales because of its built-in iris reading technology. Analysts are getting more enthusiastic over Samsung's smartphone revenue during the low demand for iPhones and increase the company's price goals after reports of Q2 profits that exceeded July's projections, as reported by Bloomberg.
Local media in South Korea reported of Galaxy Note 7 users claimed that the phone batteries exploded. Apple Insider republished photos which showed "fried phones" with one having blast markings starting from the left to right across the screen.
According to Engadget, Yonhap talked to an unidentified Samsung official vindicating the cause of the explosions which rooted from Galaxy Note 7's batteries. While probing the exact reason of the device's battery explosions, Korea's news agency source said that "less than 0.1 percent" of the smartphones sold is affected.
Galaxy Note 7 has been released already in ten countries, exceeding the company's expectation for its demand. In case the report about exploding batteries is true, the results of the investigation could be announced this week or early next week.
