While Samsung has already taken care of the Galaxy Note 7 debacle, its woes with its recent lineup of smartphones aren't yet over as several consumers have reported display problems with Galaxy S7 edge.
Specifically, users complained about a vertical pink line running across the entire screen, which looks unsightly. The issue is apparently a hardware problem and requires replacement of the screen, BGR reported. Affected users have raised the issue in social media, including Samsung's support forums.
There is a temporary workaround for the issue, which involve tapping the following symbols: *#0*#and pressing red, green and blue, according to Phone Arena. Another fix is press gently on the top of the front-facing camera area. However, there is no guarantee that the workaround will work for every affected unit, and the pink line only disappears temporarily. The issue apparently affects Galaxy S7 edge users worldwide. The only way to fix the issue permanently is to have the screen replaced for the affected units.
Tweakers, a Dutch site, contacted one of Samsung's regional subsidiary, Samsung Benelux (Belgium/Netherlands/Luxembourg) and they have responded that they will cover free repairs under warranty for the affected phones as long as the unit has not been damaged.
Samsung Benelux has claimed that the Galaxy S7 edge unit might have been dropped for the pink line to appear. Apparently, the pink line might not appear immediately once the phone has been dropped. Various users affected by the hardware display issue have reported they have not dropped their device or exposed it to liquids for the phone to get damaged.
Other Samsung regional subsidiaries have not yet responded, but it is believed that the warranty for the display issue in Galaxy S7 edge will be honored across all regional subsidiaries.
Watch this video to see more about the pink line display affecting select units of Samsung's Galaxy S7 edge: