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Verizon punishes remaining Galaxy Note 7 owners; Thousands more still active

By Eva Magno | Jan 19, 2017 12:18 PM EST
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Verizon now participates in Samsung's campaign to eliminate its flawed Galaxy Note 7 smartphones from the planet. The wireless communication service provider reveals that thousands more of its subscribers still own the faulty smartphone. Now it promises to charge them and prevent them from making calls.

Verizon revealed that over thousands subscribers still own Galaxy Note 7; this despite the fact that there's a worldwide announcement to recall the model. It can be remembered that the Note 7 has exploding battery issues. But a tiny fraction of Verizon's 114 million wireless subscribers still use Galaxy Note 7, Fortune reported.   

A few weeks ago, Verizon already issued a killer update that was supposed to kill the phone and prevent users from recharging it. But the company was dismayed to learn that there are still people using it, hence this punishment. To Verizon, the phone poses a safety risk not only for its users but also to the people around them.

In this note of dismay, Verizon intends to put the phone in a special category so that all outgoing calls will be barred. Except for those who dial 911, Note 7 owners from now on will no longer be able to make calls and instead be redirected to a customer service. Not only that, because some of these owners have already been reimbursed when the phone was recalled, they will be billed for the holdouts at the full price of the phone.

Samsung's Note 7 was released to be Apple's iPhone7 competition. When it came out, it seemed to be the right competition against the iPhone 7. But shortly after, videos upon videos surfaced the internet about the device catching fire while some even exploded, Yahoo News reported.   

Samsung issued a recall right away and promised to replace the products. For a while there the world thought Samsung will go bankrupt because of the escalation of the exploding battery scandal. Every day since, the giant tech Korea-based company work hand in hand with carriers to retrieve every single Galaxy Note 7 in the planet.

The tech company even offered credits for new products and made the surrendering process of the device easier. But according to Verizon, some subscribers just found a way around the update they created and continued to use the device. With their latest effort, will the remaining Galaxy Note 7 owners still holdout?

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